Declaration, Motto and Service AppointmentsMaklumat, Motto dan Janji Layanan

Declaration, Motto and Service Appointments ü Declaration: give the best service to develop the satisfaction of service users. ü Motto FISIP: “Join FISIP, Be Innovative, Creative, Productive” ü Service appointments: “give the integrated service system for develop best service and satisfaction of service users in the excellent service. Service ethics:
  1. Beginning by smile, greeting, and regard
  2. Wearing the identity card
  3. Showing the politeness to the customers or service users.
  4. Avoid the unbalanced attitude to the customers or service users.
  5. Avoid impolite attitudes by no talking by cellular phone and smocking while giving the service to the customers or service users.
Maklumat Pelayanan Universitas Brawijaya : Memberikan Layanan Yang Terbaik Guna Mewujudkan Kepuasan Pengguna Jasa Layanan Motto Universitas Brawijaya : “Join UB Be The Best” Motto FISIP: “Join FISIP be Inovative, Creative, Productive” Janji Layanan Universitas Brawijaya : Bertekad menerapkan sistem kerja terpadu untuk memberikan layanan yang terbaik guna mewujudkan kepuasan pengguna jasa layanan UB dalam rangka Pelayanan Prima. Etika Pelayanan :
  1. Mengawali senyum, salam, sapa
  2. Wajib memakai tanda pengenal (kartu identitas)
  3. Bersikap sopan santun terhadap pengguna jasa layanan UB
  4. Tidak semena-mena terhadap pengguna jasa layanan UB
  5. Tidak dibenarkan dalam memberikan pelayanan sambil merokok atau berkomunikasi dengan handphone atau alat komunikasi lainnya

Export date : Fri, 22 Sep 2017 9:52:38
Exported from [ http://fisip.ub.ac.id/layanan-2/maklumat-motto-dan-janji-layanan ]